We took part in #SolicitorChat on Twitter this morning. Today, it was all about Communicating with Clients.
Some of the answers we gave are set out below:
How can you help clients understand their case when it comes to more complicated aspects and legal jargon?
It is a Solicitor's job to explain legal jargon so that a client fully understands their case. This can be done through verbal or written explanations & definitions and giving clear, accurate worked examples. Reducing jargon used in the first place is also important.
Every client is unique so how do you approach tailoring your advice to make sure the...
I’ve just been injured on holiday, what should I do?
The most important thing to do when you have been injured is to make sure you get your injuries checked over and obtain any necessary medical treatment, whether than be from a First Aider or a local hospital. Whilst it is important to gather information about the accident to assist with any potential claim, your primary concern should always be your welfare.
Once you have sought medical attention it is important to notify your holiday rep and/or the hotel of the incident. They will usually require you to complete an Accident Report Form. Make sure that you provi...
It's that time of year when we all start to dream about sitting on a hot, sunny beach whilst sipping a cold drink and forgetting about the troubles of every day life for a week or so. Whilst many of us like to plan and book our own trip, tailoring every little detail to ensure we get the best value for money possible, there is something to be said about walking in to a travel agent and having it all sorted for you.
So, aside from being convenient, what other benefits are there to booking a package holiday?
What Constitutes a Package Holiday?
A package holiday is defined as a pre-arranged combination of at least two...
We are excited to announce the opening of our new branch office in Rhos on Sea. Come and see us in Penrhyn Avenue next door to Fortes. Why not come and say hello on our opening day 7th May 2019, can we tempt you with a glass of fizz and a cupcake?
This will be the first time we have had a 'High Street' presence, we hope this high visibility will enable us to reach a wider audience and give a more accessible service to our clients.
It's amazing how quickly the practice has grown from starting out just over 5 years ago, it's all been based on good solid customer service as our testimonials show. It's been a lot of h...