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Holiday Claims

If you have suffered an injury whilst on holiday you may well be covered by the Package Travel, Package Holidays and Package Tours Regulations. This means you will be able to bring a claim against your Tour operator in the UK.

In order to bring a successful claim under the Package Travel, Package Holidays and Package Tours Regulations you’ll need to prove that your injuries were caused by the negligence of the hotel or their staff. That could be because the hotel was poorly maintained and dangerous and you were not warned about the hazard that caused your injury.

The Package Travel, Package Holidays and Package Tours Regulations will not cover you if the accident happened outside the hotel grounds, such as on a badly maintained pavement in a local town.

If you did not book your holiday as a package holiday for example you booked the flights, accommodation and service separately then you will be an independent