Hair & Beauty Claims - Frequently Asked Questions

What circumstances give rise to a claim?

Under the Sale of Goods and Services Act 1982, any goods and/or services supplied to a customer must be supplied or carried out with reasonable skill and care. If they are not and the customer is injured as a result of this failing, the injured party will usually be entitled to make a claim for compensation.

Examples of circumstances which may give rise to a claim:

- Failure to complete a skin patch test

- Allergic reactions to chemicals used in a salon