Communication with Clients - Q & A


We took part in #SolicitorChat on Twitter this morning. Today, it was all about Communicating with Clients.

Some of the answers we gave are set out below:

How can you help clients understand their case when it comes to more complicated aspects and legal jargon?

It is a Solicitor's job to explain legal jargon so that a client fully understands their case. This can be done through verbal or written explanations & definitions and giving clear, accurate worked examples. Reducing jargon used in the first place is also important.

Every client is unique so how do you approach tailoring your advice to make sure their individual needs are met?

If a client is familiar with an area of law then advice may be stra