Lockdown important information

As we move into a new period of tighter restrictions, we would like to ask for your help to ensure we can operate safely whilst still providing our first class service.

Our office in Llandudno Junction remains locked with urgent appointments only. If we agree to an appointment you will need to phone us when you arrive so that we can see you in the car park. Face masks will be worn, social distancing observed, track and trace procedures followed, and sanitation requirements met. Where appointments can be deferred until after 9th November then please give due consideration to deferring.

Please communicate via email or telephone where possible and avoid sending documents via the postal system unless originals are required. We will primarily be working from home but can answer the office phone and route calls in the same way as if we were in the office. We will still be working hard answering your emails in the same way as always.