We are actively working on being able to provide as normal a service as possible during the current pandemic. Although some staff are working from home, they are still able to access all our IT systems and have access to the office phone as normal.
We have introduced exciting new features to give you easier access to our services these include:
· A new online portal where you can access shared documents relating to your matter
· Check on progress of your matter
· Upload documents to us
· Provide information to us regarding your matter
· View your invoice and statement
· Make enquiries
Ask us for details on how to use these free services
Is your Will up to date? Have you got a Will? The Coronavirus has no doubt focused everyone’s mind into making sure their financial affairs are in order. Lasting Powers of Attorney have also been given more prominence ensuring that not only your financial affairs but also your health and well being are catered for in the way you would want during your lifetime, should you lose mental capacity.
Whilst the pandemic has thrown up challenges because Wills and LPAs must be witnessed, we have made the most of the good weather and witnessed many signatures in our office car park, whilst observing social distancing at all times.
Our new portal at https://nelsonmyatt.leapweb.co.uk/provide-information/ allows you to provide most of your basic information directly to us making the process a whole lot quicker whilst eliminating errors at the same time. Fill in as much or as little as you want, everything is checked by us. We can then discuss with you either by phone or a virtual meeting by Zoom or Microsoft Teams. Who had even heard of Zoom before Corona hit? Both are very easy to use and we will guide you through the whole process.
Being Agile and flexible is so important to us, we are constantly working on further enhancements to our systems and ways of working, why not contact us today and see if we can help you?