CLIENT REVIEWS

What our clients say.

Rated Excellent on Trustpilot from over 200 reviews, and years of client stories before that. Here's a taste of both.

4.8
★★★★★

Excellent, from 200+ reviews on Trustpilot

4.7
★★★★★

From 43 reviews on Google

✦ Summary of client reviews

Clients consistently highlight clear, jargon-free communication through what's often a stressful process, genuine responsiveness when questions come up, and fair, transparent fees with no hidden surprises. Many are repeat clients returning for multiple property transactions, or coming back for family and litigation matters years apart. Individual solicitors are frequently praised by name — Andrew Nelson for his calm, thorough approach to family and litigation cases; Jude Gray, Elisha Roberts, Esther Alawode and Sam Highcock for smoothly managed conveyancing; and Karen Leadbetter for compassionate, determined support through difficult family matters. The overall picture is a firm that pairs professional competence with a genuinely personal touch.

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IN THEIR OWN WORDS

Client stories over the years.

“I was looking for an honest opinion of my situation. This I received and was pleased with how the matter was ultimately dealt with. I am grateful for the advice and reassurance that I received from Andrew. Many Thanks.”
CJ
C. Jamieson
“Nelson Myatt were excellent from start to finish, I would highly recommend them.”
PD
Pamela Downing
“I have used Nelson Myatt for conveyancing on a number of properties and have always found them to be very efficient and professional. Always happy to help and to explain things, where needed. Very pleased with the service provided and more than happy to recommend.”
SJ
Sonia Jones
“Elisha Roberts recently dealt with the conveyancing when buying my new home. She was always available to answer my queries and did an excellent job of chasing those that needed chasing towards the end. Quick, reliable, efficient and friendly. I would have no hesitation in using Elisha again and would highly recommend her to anyone else.”
CG
Ceri G
“This is the third time my wife and I have used Nelson Myatt Solicitors for buying and selling property and, as usual, we were very happy with the service provided. We worked very well by email with Esther, who expertly handled all the issues and follow up questions from the buyer's solicitor in a timely manner. The client portal was easy to use and convenient for uploading documents and whenever we need to drop by the office to sign something, Ophelia from the admin team was always available to greet us. Very pleased with the service provided by Nelson Myatt and would happily recommend them to others.”
MB
Murray B.
“I would highly recommend Karen Leadbetter for anyone needing help for a Family Law matter. She was so helpful and supportive throughout what was a very stressful situation for myself. Very professional but also genuinely cares, you could not wish for a better person to have in your corner. I also found whenever I needed to call or visit the office, everyone that I spoke with from Nelson Myatt was helpful and friendly.”
JB
Joy Burgess
“I recently went through the process of purchasing my first home. I was conscious of the fact that this is one of the most stressful experiences, and wanted to find a Solicitor that would help guide me through the process in the most painless way possible. I have been highly impressed with the service that I have received, from my initial call to the completion of the sale, there has been the same level of professionalism, with all staff being friendly, approachable, and accommodating. Nelson Myatt Solicitors went above and beyond for me, and I highly recommend this firm.”
KJ
Kathryn Johnson
“I used this firm for a family law matter after searching through reviews for the best solicitors throughout North Wales/Chester. The service was excellent from both Karen Leadbetter and Caitlyn Farr, both in court and everything in between. They were always accessible and they acted immediately without delay whenever needed. Their pragmatic and experienced approach was very effective. Highly recommended, this firm is ranked the best in North Wales and further afield for good reason.”
HH
H Huws
“The top civil litigation firm in North Wales without any doubt! Caitlin Farr and Andrew Nelson show excellent attention to detail of the facts and knowledge of litigation rules and procedures. They also really care about achieving the best result for their Clients.”
AK
Andrea K
“I've been dealing with Andrew since 2018 and I can honestly say he's given me amazing advice over the years — he's helped me with my divorce and finance issues as well as child matters, and even got me more money out of my divorce. Not only is he a fantastic solicitor but I felt like he had my back. I'm also still dealing with Caitlin Farr and she is also incredible, as well as Sarah. If you need a solicitor I highly recommend Nelson Myatt.”
RN
Rachel Nuttall
“Finally completed the sale of a flat which has taken 3 years due to buyers pulling out. Sam Highcock and the team have been absolutely fantastic throughout the entire process with keeping me up to date and dealing with the paperwork, cannot thank him and the team enough. Highly recommended, won't use anyone else.”
PR
Patricia R
“A straight forward smooth conveyance from initial instruction to completion. Esther and Ffion were both personal and professional in handling our affairs and we would recommend the services of Nelson Myatt solicitors.”
NA
Nigel and Helen V
“We would like to thank Claire and her colleagues at Nelson Myatt for their efficient service, as it was 23yrs since we moved last and to be honest it was a bit daunting, however once we spoke to Claire and her colleagues everything was explained clearly which made our experience of buying and selling more pleasurable, thank you very much Nelson Myatt.”
DA
David
“I had a very difficult land registry problem which was causing me no end of problems. Nelson Myatt did what they always do for us, and brought it to a satisfactory conclusion. Their fees are always reasonable, and the staff are always very friendly and helpful.”
NS
Nigel S
“Very responsive team and easy to deal with! Have instructed Jude twice and would recommend!”
CL
Calum L
“I was selling a house. The service was amazing, information and correspondence quick and straightforward. Could not have asked any more of Jude Gray and the team. Stress free process from beginning to end.”
SE
Sue Edwards
“Nelson Myatt always provide an excellent service. I have used them on multiple occasions and they are always totally professional, the staff are respectful and polite, and excellent value for money.”
MT
Matt Tuck
“As usual an excellent service and our property purchase went through smoothly and quickly.”
MA
Martin A
“Excellent staff and excellent service. Would use them again.”
CT
Chas Tidswell

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